Guitar

Software

  • PolyTune Classic

    Drop-D Software

    PolyTune Classic Drop-D Software Windows - Version 2.1 - 1.3 MB
    Released: Thursday, August 18, 2011
    + Update instructions - Update instructions

    Here are the instructions for installing the Drop-D Software. Instructions for Windows XP further down the page.

    WINDOWS 7

    1.1. Overview

    This document describes how to update the software of your TC Electronic PolyTune pedal using
    a computer running Windows 7.

    The installation has two parts:

    · Installing the USB driver so the PolyTune will be recognized by your computer.
    · Uploading the new Software to the PolyTune pedal.

    In addition to this guide we also have a video of the update procedure:
    http://www.youtube.com/watch?v=s6sALvcESQc

    1.2. Installing the USB driver

     
    1. Important: first disconnect the PolyTune pedal from your computer.
    2. Download the zipped PolyTune software from the email attachment
    3. Extract the two files: setup.exe and Polytune_SWUpdater.exe
    4. Double click on setup.exe to run this application.

    5. Click on the Run button. Windows will display a security warning and asks you if you will
    allow this application to make changes to the system. Click the Yes button.
    7. Close all other applications as instructed and click the Next button.
    8. Click on the Next button.
    9. Click on the Next button.
    10. Click on the Install button.
    11. Click on 'Install this driver software anyway'.
    12. Click on the Finish button.

    Now the USB driver for PolyTune has been successfully installed and we can continue to update
    the Software.

    1.3. Preparing the Software Update

    Important: before installing the Software please remove the battery from the
    PolyTune pedal!

    Now we need to put the PolyTune into 'Boot mode', so it can receive the new software:

    · Insert a DC plug with 9V/50mA power supply.
    · Insert a mono jack plug into the PolyTune pedal guitar input.
    · Connect one end of the USB cable to the computer.
    · Press and hold the display button (next to the USB port), while inserting the USB cable
      into the USB port of the PolyTune.

    The PolyTune should now be in boot mode, as indicated by the blank display. You will note the
    switch has no effect.

    Windows should now detect the newly connected PolyTune.

     1.4. Installing the Software Update

     
    1. Launch the "PolyTune_SWUpdater" application.

    2. Press the 'update' button. When the progress bar has reached 100% the software
        update is completed and the PolyTune will reboot automatically.

    3. Once the PolyTune has rebooted successfully, disconnect the USB cable.


    1.5. Troubleshooting

    USB driver installation

    If you have problems installing the USB driver, please try the upload procedure again and make
    sure PolyTune is the only USB device connected to your computer.

    In case you are using a powered USB hub, instead connect PolyTune directly to the USB port of
    your computer.

    Software update application.

    If you see this message when clicking in the update button, close the software update
    application and restart the software update procedure from the point "Preparing the software
    upload" (section 1.3):


    Further assistance required?

    Please contact the TC Electronic Support Team: tcelectronic.com/support

    WINDOWS XP

     1.1. Overview

     This document describes how to update the software of your TC Electronic PolyTune pedal using
    a computer running Windows XP.

    The installation has two parts:

    · Installing the USB driver so the PolyTune will be recognized by your computer.
    · Uploading the new Software to the PolyTune pedal.

    In addition to this guide we also have a video of the update procedure:

    http://www.youtube.com/watch?v=s6sALvcESQc

    1.2. Installing the USB driver

     1. Important: first disconnect the PolyTune pedal from your computer.
    2. Download the zipped PolyTune software from the email attachment
    3. Extract the two files: setup.exe and PolyTune_SWUpdater.exe

    4. Double click on setup.exe to run this application.

    5. Click on the Run button. Windows will display a security warning and asks you if you will
    allow this application to make changes to the system. Click the Yes button.

    6. Close all other applications as instructed and click the Next button. The following window
    will appear:

    7. Click on the Next button.

    8. Click on the Next button

    9. Click on the Install button.

    10. Click on the Finish button.

    Now the USB driver for PolyTune has been successfully installed and we can continue to update
    the Software.

    1.3. Preparing the Software Update

     Important: before installing the Software please remove the battery from the
    PolyTune pedal!

    Now we need to put the PolyTune into 'Boot mode', so it can receive the new software:

    · Insert a DC plug with 9V/50mA power supply.
    · Insert a mono jack plug into the PolyTune pedal guitar input.
    · Connect one end of the USB cable to the computer.
    · Press and hold the display button (next to the USB port), while inserting the USB cable
      into the USB port of the PolyTune.

    The PolyTune should now be in boot mode, as indicated by the blank display. You will note the
    switch has no effect.

    Windows should now detect the newly connected PolyTune.

    Select the 'No, not this time' option and press the Next button.

    Select the 'Install from a list of specific location (Advanced)' option and press the Next
    button.

    Select 'Search for the best driver in these locations' and 'Include this location in the
    search'. Click the Browse button. A browser window will appear:

    Browse to "C:\Program Files\PolyTuneUSBDriver\driver" and press the OK button.

    Click the Next button to start the installation.

    Click the Finish button.

    1.4. Installing the Software Update

    1. Now that we have installed the USB driver for PolyTune, we can update the software.
    Launch the "PolyTune_SWUpdater" application. Windows will show the following
    message:

    2. Click on the Run button. The software update application will start.

    3. Press the update button. When the progress bar has reached 100% the PolyTune
    software update is complete and the pedal will reboot automatically.

    4. Once the PolyTune has rebooted successfully, disconnect the USB cable.

    1.5. Troubleshooting

    USB driver installation

    If you have problems installing the USB driver, please try the upload procedure again and make
    sure PolyTune is the only USB device connected to your computer.

    In case you are using a powered USB hub, instead connect PolyTune directly to the USB port of
    your computer.

    Software update application.

    If you see this message when clicking in the update button, close the software update
    application and restart the software update procedure from the point "Preparing the software
    upload" (section 1.3):

    Further assistance required?

    Please contact the TC Electronic Support Team: tcelectronic.com/support

     


     

    PolyTune Classic Drop-D Software Mac - Version 2.1 - 1.65 MB
    Released: Thursday, August 18, 2011
    + Update instructions - Update instructions

     

    1.1. Overview

    This document describes how to update the software of your TC Electronic PolyTune pedal using
    a Macintosh computer running Mac OS X.

    In addition to this guide we also have a video of the update procedure:
    http://www.youtube.com/watch?v=s6sALvcESQc


    1.2. Preparing the Software Update

     
    1. Important: first disconnect the PolyTune pedal from your computer.
    2. Download the PolyTune software update from the TC Electronic website and save it to
        your desktop.
    3. Double click the Polytune_software.app.zip file to extract it to your desktop. A
       Polytune_software.app will be created on your desktop.

    Important: before installing the Software please remove the battery from the
    PolyTune pedal!


    4. Now we need to put the PolyTune into 'Boot mode', so it can receive the new software:
    · Insert a DC plug with 9V/50mA power supply.
    · Insert a mono jack plug into the PolyTune pedal guitar input.
    · Connect one end of the USB cable to the computer.
    · Press and hold the display button (next to the USB port), while inserting the USB
      cable into the USB port of the PolyTune.

    The PolyTune should now be in boot mode, as indicated by the blank display. You will note the
    switch has no effect.

    1.3. Installing the Software Update

     
    5. Doubleclick the PolyTune_software_2.0.app as seen below:
    6. Press the update button. When the progress bar has reached 100% the software update
        is completed and the PolyTune will reboot automatically:
    7. Once the PolyTune has rebooted successfully, disconnect the USB cable.

    1.4. Troubleshooting

     
    If you see this message when clicking the update button, close the software update application
    and restart the software update procedure from the point "Preparing the software upload"
    (item 4):

     
    Further assistance required?

    Please contact the TC Electronic Support Team: tcelectronic.com/support

     

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